Privacy Policy

GoldenWebb Pty Limited ATF the GoldenWebb Family Trust

ABN 92919953078

The purpose of this Privacy Policy is to disclose the guiding principles involved in the collection, storage and protection of your personal information as provided by you through this website

In making a sale and/or inquiry or on this website, you confirm that you have read, understood and accepted this Privacy Policy. You may decide not to provide personal information to us, but this may impact your use of this website and access to the services offered on it.

What types of personal information may be collect?
If you make an inquiry, communicate with us, and/or place a purchase order on this website, you will be providing us with personal information, including but not limited to your name, address and other contact details, and also financial information. It is possible that we may also receive personal information from you by other forms of communication, such as email, letters, notes, telephone conversations, face to face meetings and through financial transactions.

How we use your personal information?
We only use personal information that is reasonably necessary for one or more of our functions or activities (the primary purpose) or for a related secondary purpose that would be reasonably expected by you, or to which you have consented. Our uses of personal information include but are not limited to:
o Providing you with one or more of our services or products;
o Communicating with you about the products and services available on this website and that we offer.

Storage and security of your personal information
We store personal information in a variety of formats including on databases, in hard copy files and on personal devices, such as laptop computers. The security of your personal information is of paramount importance to us and we take all reasonable steps to protect the personal information we hold about you from misuse, loss, unauthorised access, modification or disclosure.

When we disclose your personal information- We only use personal information for the purposes for which it was given to us, or purposes which are directly related to one or more of our functions or activities. We may disclose your personal information to government agencies, and other recipients from time to time, only if one or more of the following apply:

Disclosure of your personal information to overseas recipients- We may disclose personal information about an individual to overseas organisations that help us provide our services, such as when sending you your purchased art work. We will however take all reasonable steps not to disclose an individual’s personal information to overseas recipients unless:
o we have the individual’s consent (which may be implied);
o we have satisfied ourselves that the overseas recipient is compliant with the Australian Privacy Principles, or a similar privacy regime;
o We are under a regulatory and/or legal obligation to do so.

How we aim to ensure the quality of your personal information
We take all reasonable steps to ensure the personal information we hold, use and disclose is accurate, complete and up-to-date. These steps include ensuring that the personal information is accurate, complete and up-to-date at the time of collection and when using or disclosing the personal information. On an ongoing basis we maintain and update personal information when we are advised by you or when we become aware through other means that your personal information has changed.

Please contact us if any of the details you have provided change. You should also contact us if you believe that the information we have about you is not accurate, complete or up-to-date.

How to gain access to your personal information we hold
You may request access to the personal information we hold about you, or request that we change the personal information, by contacting us.

We collect and use the personal information for purposes including contacting and communicating with you, for internal record keeping and for marketing.

Access to and correction of personal information
Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth).  An administrative fee may be payable for the provision of information.  We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

Correction: If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part upon customers advising us when their personal information changes.  We will respond to any request within a reasonable time.  We will endeavor to promptly correct any information found to be inaccurate, incomplete or out of date.

Complaints about breach
If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us on the email address disclosed in this website.

To unsubscribe from our e-mail database, or opt out of communications, please contact us on the email address disclosed in this website.

Website Links
This site may link through to other websites, including third party websites. Please be aware that we are not responsible for the content or privacy practises of such other sites. We encourage users to be aware when they leave our site and to read the privacy statements of any other site that collects personal information.

How to contact us
GoldenWebb Pty Limited ATF the GoldenWebb Family Trust
ABN: 92919953078
Last updated: 20 February 2017

This Privacy Policy is subject to change without notice.